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What is NAPO?
The National Association of Professional Organizers (NAPO) is a group of approximately 4,000 specialists dedicated to helping individuals and businesses bring order and efficiency to their lives and institutions.  Our Washington, DC Chapter of NAPO is among the top chapters nationally with approximately 120 dedicated members and a deep base of organizing knowledge.  

What Does a Professional Organizer or Personal Concierge Do?
A Professional Organizer and Personal Concierge both use tested principles and expertise to enhance the lives of clients.

A Professional Organizer concentrates on physical organizing and custom organizing solutions for an individual or business to allow them to take control of their physical space, paper and possessions.  The organizer typically works directly with the client and in doing so passes on valuable knowledge on maintaining an organzied environment.  Depending on the specialties of the organizer the client can be provided with room-by-room space planning, reorganization and clutter control; estate organization; management of paper and digital files; systems for managing personal finances; wardrobe evaluation and planning; and time-management coaching. 

A Personal Concierge coordinates and completes time-sensitive tasks for an individual or business to enable them to keep up with today's fast pace.  Concierge services range from planning a cross-country move to having your house decorated for the holidays.  Some clients opt for a monthly concierge package at a discounted rate so that daily, monthly and seasonal tasks are scheduled and completed in a timely and cost-effective manner.

Why should I hire a Professional Organizer or Personal Concierge? 
Your Professional Organizer or Personal Concierge will replace failed intentions with true organizing solutions to get your home or business in control.  After all, we hire home designers, image consultants, life coaches, personal fitness trainers and other specialists to help us achieve our goals....why not seek professional help to get and stay organized?  You will be thrilled just how quickly your dream to live and work in a calm and orderly environment will come true.  It is an investment in the quality of your life and of those who share your home or business.  It may be one of the best decisions you ever make.

Will a NAPO Professional Organizer or Personal Concierge keep my business and personal information confidential?   

The National Association of Professional Organizers maintains a Code of Ethics that is integral to our profession.  Pledging to adhere to this code is a condition of membership in the association and its local chapters.  In part, the code reads:  

As a member of the National Association of Professional Organizers, I pledge to exercise judgment, self-restraint, and conscience in my conduct in order to establish and maintain public confidence in the integrity of NAPO members and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing.

Clients

Working Relationships
  • I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
  • I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
  • When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.
  • I will advertise my services in an honest manner and will represent the organizing profession accurately.
Confidentiality
  • I will keep confidential all client information, both business and personal, including that which may be revealed by others.
  • I will use proprietary client information only with the client's permission.
  • I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.
     

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